Cancellation Policy

At the Peaceful Pause massage and wellness , your appointments are very important to us. We understand that appointments may need to be changed or canceled. We ask that you cancel your appointment at least 48-hours  in advance so we can fill your spot with clients on our waiting list that would love to come visit us. If you do not cancel in advance, you will be charged 100% of your service price for missing your appointment. Effective January 1st, 2022.

At the Peaceful Pause massage and wellness, your appointments are very important to us.  If you no-show without notice on the day of your appointment we will charge you 100% of your booked service price.

Effective January 1st, 2022.

If you are 15 or more minutes late we may ask you to reschedule your appointment so it will not affect our punctual clients. If we are unable to take you at the time you arrive, you will be charged for 50% of the service that you missed.

Effective January 1st, 2022.

As of January 1st, 2022, we will ask all clients to add a credit card on file for our cancellation, no-show, and late policies. 

As of January 1st, 2022,  Gift certificates purchased can not be returned, no exceptions. 

All gift certificates have a one year expiration date. We may not be able to look up a gift certificate if the purchaser doesn't add your name at the time of purchase.

Please note: Gift Cards cannot be used to purchase another gift card.

At Peaceful Pause massage and wellness  it is policy that no person under the age of 13 can receive any services. 

Ages 13 - 15 must have parental consent and have a parent or guardian in the room at the time of the service. 

Ages 16- 17 must have parental consent to receive services.

*Some services require the client to be 18 years of age.  

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Please note: Our prices are subject to change at any time.  ​